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Anonymous
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4 years ago

Call Centre Analysis

I have done an analysis of a call center dataset, by studying and calculating the most important KPIs for a call center. Analyzed the based on the following metrics Hourly/Weekly Call rates, resolut...
Business
data science
Technology
Catherina_M's avatar
Catherina_M
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4 years ago

Good design and data is easy to read. I liked that you have a lot of filters with which it is convenient to analyze

  • Anonymous's avatar
    Anonymous
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    4 years ago

    Thanks Catherina_M glad you like it!