Call Center KPI Dashboard
Report tracking call center KPI metrics. The dashboard is casually divided into 3 sections, from left to right:
1. Quick overview of call KPIs
2. Call inisghts with tooltip word analysis and other drill downs
3. Agent performance summary
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22 Replies
- AnonymousNot applicable
This looks great. Would you have the file or maybe discuss how you made the quadrant chart along with the dax for the %? Thanks again.
- pkiddle1973Frequent Visitor
Hi,
This report looks exactly like what I am looking to do within our organisation.
Basically I want to visualise call trends throughout each day (per 30 min or 60 min intervals) over a selected date period (1 day, 1 week, 1 month etc)Do you have the pbix file that I could look at to see how you achieved the visual?
Many thanks,
Pete
- SravanthipasalaRegular Visitor
hi , Good day.
Have you perhaps received .Pbix file , if yes , would you eb so kind to share with me [email protected].
- bhandari7New Member
could you please share pbix file?
- vusi_mngomezuluNew Member
Hi Mate how can one get hold of the work book for this? I'm willing to pay for it.
- DigiManako1Frequent Visitor
Hi, Your power bi dashboard is really amazing & this would be really useful for me. Please share a sample pbix file, if possible. Thank you. 🙂 Nishant Chandravanshi
- veera123New Member
Awesome, can you please share pbix file, [email protected]
- MbhoniSamboNew Member
Hi , Your Dashboard is amazing , exactly what i am lookinf for , can you please share the pbix file @ [email protected] so i can look at how you achieved this
Thanks
M
- PatrickRMCNew Member
Hi , This is a great dashboard, can you please share the pbix file @ [email protected] so i can look how you made this... im a bit of a rookie 🙂
Thanks!
Patrick
- BethBHNew Member
Have you shared the pbix file? I'm interested as well
Thank you!!
- AnonymousNot applicable
Great Job...could you share/send the pbix file to [email protected]. Thanks!