Forum Discussion

wweghorst's avatar
wweghorst
Icon for Advocate I rankAdvocate I
2 years ago

Reflex: Error accessing the artifact

  I'm getting the message 'Error accessing the artifact' when trying to open Reflex. Whould be nice to get some more detailed error message.
Reflex
wweghorst's avatar
wweghorst
Icon for Advocate I rankAdvocate I
2 years ago

Hi James,

 

The issue is nog solved. The signal stopt working on october 6 and did not start again after that time.

I send you the link by mail on october 8

 

  • jameshutton's avatar
    jameshutton
    Icon for Community Admin rankCommunity Admin
    2 years ago

    Hi Willem, thank you for the update. I can confirm that the engineering team is actively investigating this issue. The team can see that a failure is occuring with the data ingestion into your reflex item, but they have not yet been able to determine the root cause. The investigation is ongoing and we will update you once we have gotten to the bottom of it.