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RYU209's avatar
RYU209
Icon for Helper III rankHelper III
1 year ago

Data Activator issue: "Actions.InvalidRecipientDomain"

Hello, 

I have an Alert that's been working fine for months but all of a sudden one of my recipients is no longer receiving alerts. I'm getting an email with the following error:


This user's email address has not been changed and is in the same domain as everyone else who is receiving the alert correctly. What's causing this?

Need Help
Reflex

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi  RYU209 ,

     

    Could you please check if the user that executed the test action has an email in Azure?
    portal.azure.com ->  Microsoft Entra ID -> Users -> find and select the user -> Overview -> Properties

    Best Regards,

    Neeko Tang

    If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

    • RYU209's avatar
      RYU209
      Icon for Helper III rankHelper III
      1 year ago

      Hi Anonymous,

      I followed your steps and they do have an email address in Azure.

      • Anonymous's avatar
        Anonymous
        Not applicable
        1 year ago

        Hi RYU209 ,

         

        Could you update the field Contact Information > Email and then try test action again?

         

        Best Regards,

        Neeko Tang