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Anonymous's avatar
Anonymous
Not applicable
2 years ago
Solved

Data Activator - Reflex-No email received

I have my reflex and trigger created and started, however,  in my case there are 2 recipients included in the alert and only one receives the email. Both recipient  are internal email address. ...
Reflex
  • jameshutton's avatar
    jameshutton
    2 years ago

    Hello Anonymous, we currently require that all recipients on your trigger have the same email domain as your Fabric user. Example: if you are logged into Fabric as [email protected]. , then all recipients must have @contoso.com addresses. Could you check whether this is the case for your trigger? If it is not, then this would explain the failure.

jameshutton's avatar
jameshutton
Icon for Community Admin rankCommunity Admin
2 years ago

Hello Anonymous 

 

I had another user report the same problem yesterday. Looks like we have a bug here. I have logged it with  our engineering team. I'll post back here once the engineering team has investigated. 

  • jameshutton's avatar
    jameshutton
    Icon for Community Admin rankCommunity Admin
    2 years ago

    Hello Anonymous, we currently require that all recipients on your trigger have the same email domain as your Fabric user. Example: if you are logged into Fabric as [email protected]. , then all recipients must have @contoso.com addresses. Could you check whether this is the case for your trigger? If it is not, then this would explain the failure.