Forum Discussion

ncollins1976's avatar
ncollins1976
Advocate II
7 years ago
Solved

KPI Power Matrix Lock

Hello, 

 

I am really impressed with Power KPI Matrix but I can't seem to unlock features in the report.  I feel like there is something I"m missing.   Even when selected, the KPI Indicator, Comparison Value, and KPI Indicator Value will not show in the report. 

 

The comparison value 2 resets to Off when I attempt to cut it on, and any change I attempt to make for an individual column resets to the default value, no matter what I select.  

 

I have downloaded the sample version, and am able to make the alterations and changes no there. 

 

Am I missing a locked state setting or a specific setting that will cause the visualization to not display correctly ? 

  • v-viig's avatar
    v-viig
    7 years ago

    You can share a report by sending it to [email protected]

     

    Deprecation message is shown if and only if there's no internet connection to access Power BI CDN.

     

    Can you open this link and share what it returns? https://visuals.azureedge.net/prod/approvedResources.json

     

    Another idea is to clear browser cache by removing everything at these folders:

    • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop

    • C:\Users\%username%\Microsoft\Power BI Desktop Store App

    • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop SSRS

     

    Ignat Vilesov,

    Software Engineer

     

    Microsoft Power BI Custom Visuals

    [email protected]

7 Replies

  • v-viig's avatar
    v-viig
    Community Champion

    I couldn't reproduce the same issue.

     

    Are you facing this issue in Power BI Desktop or Power BI web application? If it's PBI Desktop, pleas share its version.

     

    Could you please also share a video or screenshots to troubleshoot this issue from our side?

     

    Ignat Vilesov,

    Software Engineer

     

    Microsoft Power BI Custom Visuals

    [email protected]

    • ncollins1976's avatar
      ncollins1976
      Advocate II

      Thanks for responding.

       

      Yes I am experiencing this on Powerbi Desktop and replicated it in our Powerbi Web using the same report.  I did figure out the edit functioning to get trend to show, but I am still having the larger problem of conditional formatting.  I have included the below video.  

       

       

      https://youtu.be/TuLj3dIZA0M

      • ncollins1976's avatar
        ncollins1976
        Advocate II

        Oops, Forgot the version. I am using Desktop version Version: 2.65.5313.1381 

         

        I think I'm getting closer to figuring out the problem but not the solution.  I noticed that an update to the KPI matrix was uploaded yesterday.  However, when I attempt to download the new update, the update does not seem to take.  Instead, the visualization  reverts back to the/a previous version.  

         

        In the first video, I have attempted to update the current version of the program, and it looks like, initially, it works, as I see newer options. However, when I click out of the settings and somewhere else, it reverts back to the old settings, and i suspect an earlier version.  

        In the next video Shown, I have deleted the power kpi matrix, and power kpi matrix visual from the report saved it and reopened it.  When I go to install KPI Matrix again,  a message tells me that i already have the visualization in the report and asks me if I would like to upgrade, despite the fact that the visualization was deleted.  

        It's almost like a ghost install that won't go away.