Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

error submitting satisfaction survey

I wasn't signed in when I completed this Community's Satisfaction Survey.  So it returned the error: "Authentication Ticket Mismatched, failed authentication."

authentication
survey

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hello Anonymous,

    Thank you so much for posting in community and reaching out to us!

    May we suggest you to try again and let us know your if the issue still persists?

     

    Once again, thank you for being part of the community!

     

    Regards,

    Kinjal

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Anonymous, unfortunately I can't try again because your Satisfaction Survey just pops up.  In any case, I don't think that this error would apply if the surveyed user is signed in.