Forum Discussion
Community mailbox unavailable
When trying to access my mailbox/messages from the Fabric Community pages, an error occurs after several minutes of waiting. This occurs on both my Windows PC (Edge browser) as well as my iPhone (DuckDuckGo browser). This error has occurred over the past several hours.
5 Replies
Yes, the issue appears to be resolved now, thanks!
- Natalie_iTalent
Administrator
Hello crzelak,
Excellent news! It might have happened during our upgrade process, causing the mailbox to be unavailable. Please let me know if you have any further issues.
Best,
Natalie H.
Community Manager
- Natalie_iTalent
Hello crzelak,
Thank you for reaching out. Please try clearing your cache, sign out of the community, then try logging back in.
Please let me know if your issue is resolved.
Best,
Natalie H.
Community Manager
Hi Natalie, thanks for replying. I've tried that and still the same issue. I've tried this on multiple PCs, private browsing sessions, different OSes (Windows, iOS), different browsers. I seem to be able to access the forums fine, the alerts, but not the messages/mailbox.
- Natalie_iTalent
Hello crzelak,
Can you please confirm if you are still having trouble accessing your community mailbox?
Best,
Natalie H.
Community Manager
