Forum Discussion

Uniqueusername's avatar
Uniqueusername
Icon for Helper III rankHelper III
1 year ago

Changing registered email address

Hi fabric community,

 

I will be leaving my current place of employment soon and will be losing access to my work email. This account of mine is registered using my work email address and I don't want to lose access to this forum

 

I was not able to change the email address from the account settings. Is there a way around this ?

 

Thank you

7 Replies

  • Uniqueusername's avatar
    Uniqueusername
    Icon for Helper III rankHelper III
    1 year ago

    thanks Natalie_iTalent 

     

    I have followed the steps in the form and created  a new account. Let me know if you want me to privately message you the details 

     

    Thanks

  • Natalie_iTalent's avatar
    Natalie_iTalent
    Icon for Administrator rankAdministrator
    1 year ago

    Hello Uniqueusername,

    Thank you for reaching out.  We don't want you to lose access, so kindly fill out the Fabric Community Support Request form at https://aka.ms/FabricCommSupport.  There are instructions for changing your email address.  We will reach out to you once the form is filled out with next steps.

     

     

    Best,

    Natalie H.

    Community Manager  

    • Uniqueusername's avatar
      Uniqueusername
      Icon for Helper III rankHelper III
      1 year ago

      Hi Natalie_iTalent ,

       

      Thanks for replying. I am following the instructions in the forms page you have provided. I am getting prompted to create a new account

       

      I want to continue with my existing user name , i.e this one I am posting from. Is that possible ? How can I create another account with "uniqueusername" as the login using the new email address while this existing one is still active ? When I start creating a new account I get the message 

      "That username is already taken. Choose a different one"

       

       

      • Natalie_iTalent's avatar
        Natalie_iTalent
        Icon for Administrator rankAdministrator
        1 year ago

        Hello Uniqueusername,

        When we update your email address, you will retain your current username.  The new account is just so we have the new email in the community.  You won't use the account at all.

         

        I hope this helps.

         

        Best,

        Natalie H.

        Community Manager 

  • Uniqueusername's avatar
    Uniqueusername
    Icon for Helper III rankHelper III
    1 year ago

    Thanks Natalie_iTalent 

     

    I will go ahead an create a new account. It is a very convoluted workaround for such a common scenario! I am sure I am not the first one who is changing jobs and needs to change email addresses here ! Usually community forums just allow you enter a new email address and confirm it using some form of authentication method

    • Natalie_iTalent's avatar
      Natalie_iTalent
      Icon for Administrator rankAdministrator
      1 year ago

      Hello Uniqueusername,

      Thank you for your feedback.  We will be looking for your Fabric community support form and will be in touch with you soon.

       

       

      Best,

      Natalie H.

      Community Manager