Viewer Access - PowerBINotLicensedException

First, thank you so much for a reply. I check the first two items and it seems they are set up under the Capacity setup. However, one thing looked odd. While it shows we have the license when I looked the workspace Admin Portal it shows it is under a Trial Capacity while the Fabric Capacity is empty. I mentioned this to our IT and they said this has no barring because it resets every 20 days for example. But this cannot be as only 20% of our viewer have this issue. My fear is the remaining viewers will start to have this the same issue. As previously mentioned I think we purchase PPU before then in the spring we moved to Fabric  but I see all the reports are under our Org App which falls under the Fabric Capacity. thank you againUnder FabricUnder Admin Portal: Capacity Settingsd from my perspective. 

Hello henry_fen ,

The error PowerBINotLicensedException usually happens when users without a Power BI Pro license try to access reports, and the Fabric capacity SKU is not high enough to cover “viewers.”

👉 To allow users to consume content without needing a Pro license, your Fabric capacity must be at least an F64 or higher.

• SKUs below F64 (like F2, F4, F8…) still require users to have a Pro license.

• From F64 and up, users with just a Fabric free license can view reports hosted on that capacity.

So the fix is not to buy PPU licenses for everyone, but to check your current Fabric SKU:

• If you’re on < F64 → Pro is still required.

• If you upgrade to F64 or higher, your viewers can access the Org App without Pro.

Reference: Microsoft Fabric licensing and capacity requirements

Best regards,

Antoine