Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Synapse-Remote extension not working correctly

Hello all,

 

I’m currently losing my mind because off the Synapse-Remote extension not working correctly. When I open a notebook via the extension and try to load cells, I get a message saying that Jupyter is “waiting for the session to be idle.” A few days ago, everything was working fine, but now it’s just stuck loading indefinitely, and nothing happens.

 

 

I have installed conda, JDK, jupyter lab and jupyter extensions. Oddly, the VS Code web version of fabric notebooks has also stopped working. When I run the notebook inside Fabric, it takes about 2 minutes to connect to the session, but then it eventually works as expected.

 

Has anyone experienced similar issues with Fabric and the Synapse-Remote extension?

 

For context, I’m using a MacBook, but this setup hasn’t been an issue before—even the web version used to work without problems.

 

After loading for 15 mins i got a message that the kernel is dead..

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous 

     

    I could reproduce the same failure with VS code web in my windows VM's Edge browser. So this may not have anything to do with the Mac environment.

     

    I haven't found other users report similar issues recently. I recommend that you open a support ticket (Microsoft Fabric Support and Status | Microsoft Fabric) to report this failure. Engineers may need to collect some logs from you for troubleshooting. Opening a support ticket will receive a faster response. 

     

    Best Regards,
    Jing
    Community Support Team

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi Anonymous 

         

        I found this issue has been submitted internally. I missed it yesterday. There isn't a solution or workaround provided yet. I'll keep tracking it and keep you updated with any progress. Thank you for your patience. 

         

        Best Regards,
        Jing