Forum Discussion
Fabrictraining
1 month agoNew Member
Microsoft Fabric Subscription Issue
Hi everyone, I’m hoping someone can help me with an issue regarding my Microsoft Fabric/Azure account. I created this account specifically to use the Microsoft Fabric free trial for learning Data E...
Olufemi7
Super User
1 month agoHello Fabrictraining,
The first step is to identify exactly what the AUD $392 charge relates to. Cancelling a Fabric trial does not necessarily cancel a separate Azure subscription or other Microsoft subscription.
- Check the charge and active billing
In the Azure portal, go to Cost Management + Billing → Invoices and Cost analysis. You should be able to see where the AUD $392 charge came from and which billing period it relates to. Then check Cost Management + Billing → Subscriptions to see if there is still an active Azure subscription or any billable resources. If you find an Azure subscription you no longer need, Microsoft has the cancellation steps here:
Cancel and delete your Azure subscription - Check the Fabric trial
If you only cancelled the Fabric trial, also check that the trial itself was cancelled:
Close your account, cancel your subscription, end your trial
It is worth checking the billing period as well, since the charge could relate to usage before the trial was cancelled. - Check for other Microsoft billing
If the Azure checks do not explain the charge, check whether there are other paid Microsoft subscriptions or recurring billing associated with the account or tenant. - Contact Microsoft Billing Support
If you still cannot identify the charge, open a billing support request from the Azure portal:
Azure Support request
Select Billing as the issue type and provide the invoice or charge details. Microsoft can confirm what the charge is for and advise whether anything can be refunded or waived.