Forum Discussion
Lackluster Data Warehouse performance
Sorry for the delay, It took some time and effort but we found the error to be caused by our firewall rules blocking some IP's. It was odd that we were having a few refreshes work but not all. We have since adjusted the firewall and our having no issues for 1 week. Will continue to monitor but expect that the issue is fully resolved.
Hi Wilsonjr ,
We haven’t heard from you on the last response and was just checking back to see if you got a chance to open a support ticket.
After creating a Support ticket please provide the ticket number as it would help us to track for more information.
Sorry for the delay, It took some time and effort but we found the error to be caused by our firewall rules blocking some IP's. It was odd that we were having a few refreshes work but not all. We have since adjusted the firewall and our having no issues for 1 week. Will continue to monitor but expect that the issue is fully resolved.