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Mary_Kelsch's avatar
Mary_Kelsch
Icon for Advocate II rankAdvocate II
1 year ago
Solved

Is Microsoft Fabric Help + support site down?

Anyone is also experiencing this issue?  The "Help + support" site within the Microsoft Fabric Admin portal does not load for me, after waiting for over an hour.

 

  • The issue has been resolved by MSFT.  The form on the right side after hitting the "+ New support request" button is now loading fine.  Yesterday all I got was a "loading" message with nothing else.  Now the page refreshes and displays a form where you can report a Problem.

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Mary_Kelsch  ,
    Thanks for reaching out to the Microsoft fabric community forum.

    Help + Support is loading fine on my end.
    If you are having trouble with it
    -> Check your Network status.
    -> Clear Browser cache and re try opening the link.
    -> Try opening it in Incognito/Private Mode.

    If you find this post helpful, please mark it as an "Accept as Solution" and consider giving a KUDOS.
    Thanks and Regards

  • The issue has been resolved by MSFT.  The form on the right side after hitting the "+ New support request" button is now loading fine.  Yesterday all I got was a "loading" message with nothing else.  Now the page refreshes and displays a form where you can report a Problem.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi Mary_Kelsch,
      We really appreciate your efforts and for letting us know the update on the issue.
      Its good to hear that your issue has been resolved, If possible kindly accept your reply as solution so that any community members who may come across this post in the future will get a better understanding on the status of the issue.
      Please continue using fabric community forum for your further assistance.
      Thanks and Regards