Forum Discussion

edchuy's avatar
edchuy
Icon for Advocate V rankAdvocate V
2 years ago

Error when running notebook

I am getting the following error:     I pretty much followed the step in this notebook Time Series Forecasting of Sales Github Notebook and had no issues until that last cell.   Thanks a ...
data engineering
data science
Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi edchuy ,

Let me check the code and come back to you.
Thank you

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hello edchuy ,

Apologies for the issue you have been facing.
If its a bug, we will definitely would like to know and properly address it. Please go ahead and raise a support ticket to reach our support team: Link 

After creating a Support ticket please provide the ticket number as it would help us to track for more information.

Thanks.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi edchuy ,

    We haven’t heard from you on the last response and was just checking back to see if you got a chance to create a support ticket.
    After creating a Support ticket please provide the ticket number as it would help us to track for more information.

    • Angliss1's avatar
      Angliss1
      Regular Visitor
      2 years ago

      Hi Anonymous ,

      I've just come across this chat.  I also have the exact same problem and cannot figure out a solution.  The very same code works fine in Jupyter Notebooks.  I've just raised a ticket under number 2403200060001210 if this helps with your investigation into edchuy's ticket as well

    • edchuy's avatar
      edchuy
      Icon for Advocate V rankAdvocate V
      2 years ago

      Thank you for following up. I haven't gotten around to submitting a support ticket yet. I hope to be able to do so between today and tomorrow.

    • edchuy's avatar
      edchuy
      Icon for Advocate V rankAdvocate V
      2 years ago

      I created a support ticket as well as I could. The number is: 2403140040015266