Forum Discussion

MOVC's avatar
MOVC
Resolver I
2 years ago
Solved

Unable to access Data Warehouse: MwcTokenValidationException

For the past two days I have been unable to access tables in existing data warehouses, through both the service and connecting to them. If I run a query against a table, it takes almost two hours before failing out with the error message:

 

"Unable to preview the data: Unable to execute the SQL request. Internal error "MwcTokenValidationException."

 

This also causes any pipelines pointing at warehouses to fail. It affects the two Warehouses I have in the same way and they're both in separate, Premium capacity workspaces.

 

I have had intermittent problems with connecting to Warehouses before but they have always been short lived (and because of this I haven't been able to retrieve the error message above before), this time it doesn't appear to be resolving.

  • This was a Microsoft side issue:

    Root Cause

    There was a known issue which caused the Distributed Query Processor (DQP) to be stuck and stop functioning during activation. This caused the data warehouse to be inaccessible.

    Mitigation

    To resolve the issue, the Backend Escalation Resources applied a fix and this action allowed the DQP to function correctly which in turn resumed all your data warehouse operations successfully.

     

    Resolved after contacting support.

7 Replies

  • MOVC's avatar
    MOVC
    Resolver I

    This was a Microsoft side issue:

    Root Cause

    There was a known issue which caused the Distributed Query Processor (DQP) to be stuck and stop functioning during activation. This caused the data warehouse to be inaccessible.

    Mitigation

    To resolve the issue, the Backend Escalation Resources applied a fix and this action allowed the DQP to function correctly which in turn resumed all your data warehouse operations successfully.

     

    Resolved after contacting support.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi MOVC ,

       

      It looks like you have found a solution. Could you please mark this helpful post as “Answered”?

       

      This will help others in the community to easily find a solution if they are experiencing the same problem as you.

       

      Thank you for your cooperation!

       

      Best Regards,
      Yang
      Community Support Team

       

      If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
      If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

  • AndyDDC's avatar
    AndyDDC
    Most Valuable Professional

    With any error messages, it's always worth raising a support request to Microsoft so they can take a look.  From the ? (Help and Support) in the main Navigation bar.

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi MOVC ,

     

    Thanks for the reply from AndyDDC .

     

    This error usually indicates a problem with token validation, which may be related to authentication or authorization issues.

     

    Make sure your authentication token has not expired. Sometimes, refreshing or redoing your authentication can resolve token-related issues.

     

    Can you tell me your region?

     

    I saw a case with you with the same issue and they resolved the issue autonomously behind them. So it may have to wait a few days.

    Solved: XMLA fail to connect suddenly - Page 2 - Microsoft Fabric Community

     

    Best Regards,
    Yang
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
    If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

    • MOVC's avatar
      MOVC
      Resolver I

      Thank you for the reply, I have a ticket in with Microsoft support who are currently looking at the issue. We are UK South.

       

      How would I go about refreshing the token from my end? It seems like whenever this issue occurs for other people it just goes away after a few days. I think we're 5/6 days in now.

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi MOVC ,

         

        If you want to refresh the token, just clear the browser cache and refresh the browser.

         

        Best Regards,
        Yang
        Community Support Team

         

        If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
        If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!