Forum Discussion
On-premises gateway issue
Good morning,
the Microsoft support team suggested us to downgrade the gateway to an older version (October 2024).
With that version, we didn't faced the 9518 error anymore.
Hi v-menakakota,
unfortunately me and my colleagues aren't admin of the gateway, since it was installed by the owner of the SQL Server local machine. So, we aren't able to restart on reinstall the gateway by ourserlves.
We asked him to restart the gateway some days ago, but this not solved the problem.
We are going to check the documents you shared and try other solutions.
Thanks.
Hi DiegoPLAB ,
We really appreciate your efforts and for letting us know the update on the issue.
Make sure the linked service for the SQL Server source is using the correct self-hosted integration runtime (matching the gateway you have installed).
If you're copying multiple tables in a single activity or pipeline, consider breaking it down into smaller parts to reduce resource demand.
If this post was helpful, please give us Kudos and consider marking Accept as solution to assist other members in finding it more easily.
Best Regards,
Menaka.
Community Support Team
Hi v-menakakota,
we don't think it's a resource consumption problem in our capacity, as you can see above in the reply to Srisakthi.
In that reply, you can see the exact error message. Everithing appears to be correctly configured and active/online (both gateway and connection) in the Fabric connections page. But when we test the connection inside an activity, the test fails with error 9518.
Hi DiegoPLAB ,
Thanks for the update and the details you’ve shared.Since the gateway is online, the configuration looks correct, and you’re still seeing Error 9518 during the activity, this may be an issue with the backend Data Factory runtime, especially in a trial environment.
If you are still unable to solve the issue you can reach out to Microsoft Support by raising a ticket with Microsoft Support.
Please refer below link on how to raise a contact support or support ticket.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
If this post was helpful, please give us Kudos and consider marking Accept as solution to assist other members in finding it more easily.
Best Regards,
Menaka.
Community Support TeamHi DiegoPLAB ,
We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. If we don’t hear back, we’ll go ahead and close this thread.
Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.
Thank you for your understanding and participation.