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elissandrorosa's avatar
elissandrorosa
Frequent Visitor
10 months ago
Solved

MetadataEvaluationGatewayTimeout

HI friends!   I've been having problems with a Gen2 dataflow. The error is MetadataEvaluationGatewayTimeout. The source is the SAP BW application server. There's no logic to it. Dataflows sometim...
data engineering
  • elissandrorosa's avatar
    elissandrorosa
    7 months ago

    Hi everyone,

    I’d like to share some updates regarding my case.

    After analyzing the gateway logs, I identified high CPU and RAM usage on one of the gateways in the cluster. This happens because the cluster is shared with other departments, leading to a high volume of simultaneous requests. Based on the documentation, we might need to add another gateway to the cluster.

    Also, support assisted me with a Dataflow Gen2 issue. It is necessary to deploy Dataflow Gen2 using CI/CD across all workspaces or specific folders. This ensures updates are correctly applied. Microsoft is currently working on this.

    As a result, my Dataflows Gen2 are now running better.

     

    Thanks.

elissandrorosa's avatar
elissandrorosa
Frequent Visitor
10 months ago

Thanks tayloramy


I'll evaluate this point to minimize the problem. Thank you again for your information.

v-menakakota's avatar
v-menakakota
Community Support
10 months ago

Hi  elissandrorosa  ,

Thanks for the update, Glad to know you’ll be checking those points. Please let us know how it goes after you make the changes.

If the issue still happens, try to open a Fabric support ticket so the team can look into the server-side details.

Best Regards, 
Community Support Team.

 

  • v-menakakota's avatar
    v-menakakota
    Community Support
    10 months ago

    Hi elissandrorosa ,

    We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft? 

    If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. 

     

    Thank you. 

    • elissandrorosa's avatar
      elissandrorosa
      Frequent Visitor
      9 months ago

      Hello!

      We'll be migrating capacity soon, and our IT team will then provide support through a Microsoft ticket.

      Thanks.